CHOOSE YOUR FOCUS
1) OUTAGE ANALYSIS - AVAILABILITY STUDY - Analysis of unplanned and/or planned downtime to improve system
availability? Your choice
2) FIRST FAULT ANALYSIS - Examination of major problems to assess attainment and plan improvements for problem
resolution on first occurrence. Reduce do-overs!
CHOOSE DATA POINTS
- Special calendar period (example: 'peak season') or typical period
- Choose your duration of the study period - one month, three months, one year of data, etc.
CHOOSE THE FREQUENCY OF STATUS REPORTS
- None
- Daily
- Weekly
- On an exception basis describing "blockers", only.
CHOOSE THE CONSULTANTS ACCESS TO YOUR STAFF
- Designate a 'guide' (ISO 9001 parlance) or multiple reps.
- Give read-access to outage/problem database or just supply data.
CHOOSE THE DEPTH OF ANALYSIS
- Survey and analyze the current situation only, OR
- Also include a list of potential solutions, OR
- Have the consultant facilitate a team recommendation of the best solutions for your organization.
CHOOSE YOUR REPORT STYLE(S) (Deliverables the way you want them):
- Oral presentation to executive sponsor, small team, entire organization, etc.
- Written technical report
LET US INCLUDE YOUR OTHER REQUIREMENTS
